FAQs
Welcome to our So Thai Spa's FAQ page, where we provide answers to some of the most common questions we receive about our services, amenities, and policies. At our spa, we strive to provide you with the most relaxing and enjoyable experience possible, and we understand that you may have questions before or after your visit.
Our FAQ page is designed to give you all the information you need to feel comfortable and confident when you book your spa appointment. From questions about our treatment options and pricing to our hours of operation and booking policies, we've got you covered.
Our team of spa and massage professionals is dedicated to providing you with exceptional service and care, and we're always happy to answer any additional questions you may have. So take a look at our FAQ page, and feel free to contact us if you need further assistance. We look forward to seeing you at our luxurious spa in Bangkok.
What's the Talk of the Town? Which Treatment is the Most Popular?
Our most sought-after a la carte treatments are the indulgent aroma oil massage and the soothing hot oil massage. For a truly luxurious experience, our So Thai Luxury 4-hour spa package is a top choice among our guests.
Thai Massage or Aroma Oil Massage? What's the Difference?
Thai massage is a dry massage that involves stretching and vigorous strokes, while aroma oil massage is a gentle and calming massage that incorporates the use of essential oils. Learn more about the benefits of each on our blog.
Which Massage Therapy is Gentle and Relaxing?
All our massage therapies, including aroma oil massage, hot oil massage, and hot candle massage, are designed to be soothing and deeply relaxing - perfect for indulging in some well-deserved pampering.
Which Essential Oil Massage is the strongest?
Our East Meets West Massage is perfect for those who prefer a stronger massage with deep pressure. This unique combination of Thai and European massage techniques will leave you feeling rejuvenated and relaxed.
Can I Just Walk In, or Do I Need to Make a Reservation?
While walk-ins are welcome, we highly recommend making advance reservations as space availability cannot be guaranteed, especially during peak times. Secure your spot for a blissful spa experience.
What Are the Payment Options? Do You Accept Cards?
Yes, we do accept card payments with a 3% surcharge. However, please note that our spa does not accept AMEX cards.
What's the Latest Reservation Time? How Long Will My Reservation Be Held?
The latest reservation time is 9:15 p.m. We will keep your reservation open until 9:30 p.m., giving you enough time to arrive and relax at our luxury spa in Bangkok.
Which BTS station is the nearest? And how far is the walk?
The nearest BTS station is Chong Nonsi (Exit 3), and it's just a short 10-minute walk to our spa, making it easily accessible for our guests.
Do You Have Male Therapists?
We currently only have female therapists who are highly skilled and trained to provide the best possible day spa experience for our guests.
Do you have Any Special Offers or Discounts?
Yes, we have exclusive promotions for our long-hour spa packages, including So Thai Luxury 4 hours, and So Thai Nirvana 5 hours. Treat yourself to a blissful massage spa in Bangkok and save with our special promotions.
Are your therapists trained and certified?
All our therapists are highly trained and certified in their respective massage techniques. They are trained experts committed to giving you a refreshing and soothing experience.
Can I request a specific therapist for my session?
While we cannot guarantee specific therapists, you can certainly make a request, and we will do our best to accommodate it based on availability. All our therapists are equally trained and experienced in providing top-quality massages.
Is there an age limit for spa treatments?
We cater to guests of all ages; however, guests under the age of 18 will need parental consent and supervision during their spa and massage experience.
How long is the duration of the spa and massage treatments?
Our spa treatments vary in length based on the type of therapy. Our a la carte treatments typically last 60 to 90 minutes, while our spa packages last 2 to 5 hours, giving you plenty of time to rest and revitalize.
Are the products used in spa treatments safe and natural?
Our spa treatments use high-grade, natural products to ensure your safety and well-being. Our items are hand-picked to deliver the greatest results while enhancing your spa experience.
Can I customize my own spa package?
Yes, we offer customizable spa packages to cater to your specific needs and preferences. You can pick from our range of treatments and create your own unique spa experience.
Are there any health conditions that may affect my spa treatment?
Informing our staff of any existing health conditions, allergies, or injuries before your spa treatment is important. This will allow us to personalize the therapy to your specific needs while ensuring your safety and comfort.
What should I wear during my spa session?
You will be given a cozy robe to wear for most spa treatments. But, depending on your comfort level, you can even wear your undergarments or swimsuits. Our therapists are trained to ensure your privacy and comfort at all times.
What is your cancellation policy?
We understand that plans may change, but we appreciate advance notice for cancellations. Please refer to our cancellation policy on our website or contact our reception for more information.
Do you offer group bookings or events?
Yes, we can accommodate group bookings or events. Please contact our reception in advance to discuss your requirements, and we will be happy to assist you in planning a memorable spa experience for your group.
How often should I get a spa treatment?
Spa visits might vary in frequency depending on personal tastes and demands. Some guests prefer a monthly indulgence, while others may opt for more frequent sessions. Our therapists can provide recommendations based on your specific requirements and lifestyle.
Can I purchase gift vouchers for spa treatments?
Yes, we offer gift vouchers that make for a perfect gift for your loved ones. You can purchase them at our spa reception or through our website, and the recipient can redeem them for their preferred treatment or package.
